Smith & Bridges (we, our, us or Smith & Bridges) is committed to protecting the privacy and security of your personal information. This policy explains how we will collect, store and use any personal information about you so please read the following carefully. This policy relates to your use of this website and data gathered by telephone.
WHAT DETAILS DO WE COLLECT
When you place an order we need to collect certain information from you, where appropriate, you may be asked to provide your name; e-mail address; postal address and/or credit card information.
HOW DO WE USE YOUR DETAILS
Information is gathered so that we can make and send your order out to you as efficiently as possible, and keep you updated during the process.
Communicate marketing and promotional offers to you.
We do not pass your information on to anyone, and without your consent, you will not receive any further marketing emails from us. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We may share, and you hereby consent to our sharing of, personal information with the following:
Service providers and affiliates (such as PayPal & our courier services) who assist in the payment and delivery of our products/services to you, the enforcement of our terms and conditions, and the promotion of trust and safety.
WHY DO WE CONTACT YOU
When you make a purchase online, we will contact you by email to notify you of updates to your order.
We may also contact you about leaving reviews for products once you have received your order.
If successful when entering any of our competitions or prize draws we will contact you by email to notify you.
We will contact you by telephone if there is a problem with your order.
Social media is a big part of how we let you know about our products. If you interact with us on social media, you are consenting and allowing us to interact with you.
By tagging us in product shots, you are consenting to us using these images royalty free without limitation, however we will always seek permission before reposting.
We hold all your information on our system, however at any time you can contact us to request removal. When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.